Customer Service

From customer enquiries, to processing orders, to inventory management, our experienced team members have got you covered. We can run your entire ecommerce business on your behalf, or handle key functions, and we’ll treat your customers with the same love and care that you would.

  • Customer service enquiries
  • Data entry
  • Order processing
  • Account management
  • Invoices and payments
  • Follow up calls
  • Inventory management
  • Shopping cart admin
  • Supplier liaison
  • Refund processing
  • Coupon administration

All our services include these features:

Your Assistant Is Integrated into Your Team

Assign your VA a company email, invite her to use your cloud-based software, and work with your team.

See What's Going On

With your client dashboard, you can keep track of your virtual assistant's activity and manage your account.

Never Go Without Help

Your VA will train a backup so that you always have cover during vacation or illness.

Ironclad Satisfaction Promise

Start working with complete peace of mind covered by our 100% satisfaction guarantee.

Access to Our Extended Team

For design and Web projects, and for access to additional resources when you need to scale.

Full Support from Our Client Success Team

Personal onboarding to help you get started and regular check-ins to support your long-term success.

what our customers are saying

“I am thoroughly delighted & impressed with Worldwide 101 in every regard. They consistently prove themselves to be smart, helpful, friendly, flexible and organized. Great service, lovely people. I highly recommend.”

jamie combs Natural Balance Foods, UK

“Our organization very much enjoyed working with Worldwide101. The attention to detail, and the level of professionalism made our partnership with them a very pleasant one. We would wholeheartedly recommend their services to any entrepreneurial organization who needs professional services to take their company to the next level.”

Todd Schnick Intrepid Radio, Atlanta

“Worldwide101 has been an ideal solution provider for my start up nonprofit. The team understands my need for a flexible, cost-effective approach to administrative help. I recommend Worldwide101 without reservation.”

Joe Hafner Go For Hope, Seattle
Previous Next